Privacy Policy

1. Information We Collect

We may collect contact, transaction, and technical information when you use our site or communicate with us.

• Personal information such as name, email address, phone number, company name, and shipping or billing details when you send inquiries or place orders.
• Order and project information such as product numbers, artwork notes, quantity requirements, delivery requests, and communication history.
• Technical information such as IP address, browser type, device details, and usage patterns when interacting with our website.

2. How We Use Your Information

• To respond to product inquiries, quote requests, and customer support messages.
• To coordinate artwork review, production planning, shipping visibility, and order follow-up.
• To improve our website, product communication, and customer service workflow.
• To comply with legal obligations and protect our business from fraud or misuse.

3. Information Sharing and Disclosure

We may share information with service providers, logistics partners, payment providers, or suppliers only when reasonably necessary to support the quote, production, or shipping process.

4. Cookies and Tracking Technologies

We may use cookies or similar technologies to improve browsing, remember preferences, measure usage, and support basic website functions such as carts or search behavior.

5. Data Security

We apply reasonable technical and organizational controls to protect information from unauthorized access, loss, or misuse. However, no internet transmission or storage method can be guaranteed to be completely secure.

6. Your Rights and Choices

Depending on your location, you may have rights to access, correct, delete, or restrict certain personal information we hold about you. You may also request that we stop sending non-essential communications.

7. Updates to This Policy

We may revise this Privacy Policy from time to time to reflect operational, legal, or website changes. Updated versions will be posted on this page with the revised date.